Pacific Hopsital of Long Beach

Showing posts with label Outstanding Customer Service. Show all posts
Showing posts with label Outstanding Customer Service. Show all posts

Monday, May 13, 2013

Congratulations Hanna Tran, May 2013 Customer Service Employee of the Month!

PHLB would like to congratulate Hanna Tran of Accounting as our May 2013 Employee Of The Month.

Hanna did her best to accommodate the mother of a BHU patient needing to visit her son early. She translated for her and even made sure she had a ride back to Orange County.

Friday, April 26, 2013

Congratulations Sylvia Robledo, April's Customer Service Employee of the Month!

PHLB would like to congratulate Sylvia Robledo as our April 2013 Customer Service Employee Of The Month.

Here's an excerpt from a voicemail that a patient left about Sylvia's fine work:

"I just wanted to call to let you know that Sylvia was so professional and so nice in taking care of me; and even though it’s her job to take care of me, she made it seem like it was something she really wanted to do. She made me comfortable; she made sure I had everything; and she was so pleasant that I just thought that I would take a few minutes to let you know that Sylvia was extremely good."

Congratulations Sylvia!